Política de reembolso

Returns
Our return policy is seven (7) days for a full refund. If seven days have gone by since you received your order, we will happily offer you a store credit. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable): 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.

For sanitary reasons, we do not accept returns on bathing suits or intimate loungewear.  Thank you for your understanding.

Refunds (if applicable)
Refunds are offered only if you have notified us about a return within seven days after delivery.  After seven days, and before 30 days, your return will be for a store credit only.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your return or store credit will be processed.  You will be able to see the credit in your account after login in.

Exchanges (if applicable)
We only replace items for free if they are defective or damaged. If you need to exchange an item for the same item, send us an email at info@jtsdesignerfashion.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product(s), please log into your account to start the process.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and there may be a restocking fee of up to 10%.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. 

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